Cancellation
& refund.

Last updated: September 20, 2026

These terms describe the current online booking policy for Dappered Dogs Pet Services. Please confirm the final policy with qualified New York counsel before relying on it as a legal agreement.

Booking deposit

A 25% booking deposit is collected through secure Stripe checkout after an appointment request is held. The remaining balance, if any, is due according to the appointment instructions provided by Dappered Dogs.

Cancellation and rescheduling

With at least 48 hours’ notice, you may request a cancellation or one reschedule. A deposit may be refunded or transferred to the new appointment, subject to availability and confirmation by Dappered Dogs.

Late cancellation and no-show

Cancellations with less than 48 hours’ notice, missed appointments, or an inability to provide a safe working environment may result in the deposit being retained. We will communicate with you when circumstances allow and may waive or adjust the charge in exceptional situations.

Service changes

If coat condition, health, temperament, access, or safety requires a material change to the planned service, we will discuss the change with you when practical. Final pricing may differ when additional time or work is reasonably required and is accepted by you.

Refund requests

Send refund or rescheduling requests to Dappered Dogs through the contact page with your booking reference. Payment-provider processing timelines may affect when an approved refund appears.

No subscriptions

Dappered Dogs does not currently sell recurring grooming subscriptions or recurring-charge plans through this website. Any future recurring offer will include its price, billing frequency, renewal, and cancellation terms before purchase.