Grooming
policies.

Last updated: September 20, 2026

These customer-facing policies explain how Dappered Dogs Pet Services prepares for and delivers in-home dog grooming. They are implementation guidance and should be reviewed with qualified New York counsel before being treated as final legal advice.

Health and handling disclosure

Please tell us before the appointment about medical conditions, medications, allergies, mobility limitations, pain, recent procedures, skin or coat concerns, elderly or special needs, anxiety, bite or aggression history, and any handling triggers. Accurate information helps us plan a safe and calm session.

Matting and coat condition

Severe matting may require a change in service plan, additional time, or a humane shaving approach. We will discuss material changes with you when practical before proceeding. We do not promise a particular cosmetic result when coat condition, health, temperament, or safety makes that result inappropriate.

Safety and stopping service

Dappered Dogs may pause, adapt, shorten, or stop a groom when continuing would be unsafe or would cause unreasonable distress. This includes situations involving injury risk, severe fear, uncontrolled aggression, unsafe handling conditions, or a material condition that was not disclosed. A future appointment may require veterinary or behavior guidance.

Emergency veterinary care

If an urgent health concern arises during a session, we may contact you and, when reasonably necessary, seek emergency veterinary assistance. You remain responsible for veterinary costs and for keeping your contact and veterinary information current.

Home preparation

Please provide a clear, well-lit area with access to water, a safe electrical outlet, and a way for the groomer to work without interruption. Secure other pets and children away from the grooming area unless the groomer agrees otherwise.

Photo and marketing consent

Any permission to use photographs or videos for marketing is separate from grooming consent. The booking flow does not require marketing photo or video permission.